Shipping Policy

Last updated: [24/08/2026]

Thank you for shopping with giois.co. This Shipping Policy explains how we process, ship, and deliver your orders.

Order Processing Time

All orders are processed within 1-3 business days after payment confirmation. Orders are not shipped or delivered on weekends or public holidays.

If we experience a high volume of orders, processing times may be slightly delayed. We will notify you via email if there is a significant delay.

 

Shipping Costs

We offer free standard shipping , andexpress insured shipping for 4.99euros

Order Tracking

Once your order has shipped, you will receive a confirmation email with a tracking number. Please allow 24-48 hours for tracking information to update after receiving your shipping confirmation.

You can track your order at any time by our quick links page

Customs, Duties, and Taxes

For international orders, your package may be subject to import duties, taxes, or customs fees imposed by your country. These charges are the responsibility of the customer and are not included in the item price or shipping cost. We recommend checking with your local customs office for more information before placing your order.

Incorrect Shipping Addresses

Please double-check your shipping address before completing your order. [Store Name] is not responsible for orders shipped to an incorrect or incomplete address provided by the customer. If you notice an error, please contact us immediately at contactgiois@gmail.com — we cannot guarantee changes once an order has been processed.

Lost, Stolen, or Damaged Packages

giois is not liable for packages that are lost, stolen, or damaged after being marked as delivered by the carrier. If your order arrives damaged or you believe it has been lost in transit, please contact us at contactgiois@gmail.com within 1 days of the expected delivery date so we can assist you.

Multiple Items / Split Shipments

If your order contains multiple items, they may be shipped separately and arrive at different times, as items may ship from different warehouses.

Order Cancellations & Changes

Since orders are processed quickly, please contact us within [X hours] of placing your order if you need to cancel or make changes. Once an order has been shipped, it cannot be modified or canceled.

Contact Us

If you have any questions about your order or this Shipping Policy, please reach out to us:

Email: contactgiois@gmail.com